Forward Twins, presented by Rashu Group, values the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal Information: Name, email, phone number, shipping/billing address, payment details (processed securely).
• Non-Personal Information: Browser type, device, IP address, cookies, and browsing behavior.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support and updates about your purchases.
• Send promotional offers, newsletters, and updates (only if you subscribe).
• Improve our website, services, and product offerings.
• Ensure payment and transaction security.

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information only with:

• Trusted service providers (delivery partners, payment gateways).
• Legal authorities if required by law.

4. Cookies

Our website uses cookies to:

• Improve your browsing experience.
• Store items in your cart.
• Personalize product recommendations.
• You can disable cookies in your browser settings if you prefer.

5. Data Security

We use secure technologies (SSL encryption, secure payment gateways) to protect your personal information from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications anytime.
• Request a copy of your stored personal information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect information from them.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.

9. Contact Us

If you have questions about our Privacy Policy, please contact us:

📧 Email: [support@forwardtwins.com]